| Order transaction How to order online your personal jigsaw puzzle with your own image:
1) First of all define the dimensions for your personal jigsaw puzzle (standard dimensions oder other shapes or sizes).
2) Choose how you will send us your image(s).
3) Within the next steps input your address, shipping method, payment method and if required additional information within the notes field.
4) Confirm your order.
What happens once you have confirmed your order?
5) Order confirmation by email You will reveice an automatic order confirmation by email. Usually this happens within a couple of minutesDies geschieht i.d.R. innerhalb von einigen Minuten. In case you don't receive this confirmation, a frequent source of error is a spam filter, which blocks such e-mail. Otherwise please get in contact with us. 6) Image
Send your image for your personal puzzle by email, mail or FTP. You will receive details with your order confirmation.
7) Order receipt
We receive your order and after having received you image(s), we will check the image quality. 8) Payment
Credit card: Your credit card already has been validated online. Your personal puzzle will be scheduled for production. Prepayment: As soon as we receive the payment on one of our bank accounts, yoru personal puzzle will be scheduled for production.
9) Shipping
You will receive a shipping notification once your personal puzzle has been sent. If you prefer to order in a different way than online, you can find other possibilities here. |